Can I change my account email address?

We understand that sometimes you might need to update your email address associated with your account. However, currently, it is not possible to change your email address once registered through our platform.

Why this matter to us?

We prioritize security, which is why we don't permit email address changes directly from your dashboard panel. This measure is in place to safeguard your account from unauthorized access and ensures the integrity of your personal information.

What should I do if I no longer have access to my email address?

If you no longer have access to my email address, the best course of action is to recover access to your original email account. Here are some steps you can take to regain access:

  • Contact Your Email Provider:
    • Reach out to your email service provider (e.g., Gmail, Yahoo, Outlook) for assistance.
    • Use their recovery options, such as answering security questions, using backup email addresses, or phone numbers linked to your account.
       
  • Follow the Recovery Steps:
    • Follow the instructions provided by your email provider to reset your password or recover your account.
    • Ensure you have any necessary information or verification methods ready to expedite the recovery process.
       
  • Secure Your Email Account:
    • Once you regain access, update your security settings to prevent future issues.
    • Consider enabling two-factor authentication for added security.

 

Still not finding an answer? We can help!

Open a ticket, and we will reply to you as soon as possible.